Athires
Neuling
Mein Titel ist etwas reißerisch, aber kann viele Probleme wegen einer Überhitzung klären, was mich die letzte Zeit öfters ereilt. Nach Rückfrage im Technik stream, dem ich regelmäßig beiwohne, konnten wir feststellen, das die Software alle Sensoren untzerbricht und nur noch Zero ausgibt.
Hier mal der Chat mit Meta:
[15:19, 22.1.2026] Meta Store Support: Thank you so much for helping me with this information.
[15:19, 22.1.2026] Meta Store Support: I will be glad to assist you with this query today.
[15:20, 22.1.2026] Meta Store Support: May I know when exactly you are facing this issue?
[15:22, 22.1.2026] J. D. 🫶: Today. I work on it in the last two weeks. This was the result. I deinstalliert the meta link Software, and my icue works as before
[15:23, 22.1.2026] J. D. 🫶: Previously, my system kept overheating because it could no longer read the sensor data correctly.
[15:25, 22.1.2026] J. D. 🫶: Correction:
Today. I've been working on it for the past two weeks. This was the result. I uninstalled the Meta Link software, and my icue is working again as before.
[15:27, 22.1.2026] Meta Store Support: I see.
[15:27, 22.1.2026] Meta Store Support: Thanks for letting us know about the issue you are facing.
[15:28, 22.1.2026] Meta Store Support: Kindly give me 3-4 minutes, while I review this information for you.
[15:28, 22.1.2026] J. D. 🫶: Well, not just the information, but also a solution would be good, because otherwise I won't be able to use the glasses at all.
[15:29, 22.1.2026] J. D. 🫶: Oh, thank you, I can wait.
[15:36, 22.1.2026] Meta Store Support: Thank you so much for patiently waiting.
[15:37, 22.1.2026] Meta Store Support: I request you to kindly give me few more minutes as, I am working with my internal team to provide the best possible resolution for this issue.
[15:38, 22.1.2026] Meta Store Support: I truly appreciate your time and patience in this matter. Kindly stay connected, I will quickly get back to you.
[15:49, 22.1.2026] Meta Store Support: Thank you so much for staying connected while we looked into this issue for you.
[15:49, 22.1.2026] Meta Store Support: I have carefully reviewed your system specifications, and I want to confirm that your hardware especially your AMD Radeon RX 7900 XTX and Windows 11 fully meets and even exceeds our official PC requirements for Meta Quest Link.
[15:50, 22.1.2026] Meta Store Support: I can certainly explain why this specific overheating issue occurred despite your PC being more than powerful enough. It essentially comes down to a communication breakdown between our software and your Corsair cooling system.
[15:50, 22.1.2026] Meta Store Support: When you install Meta Quest Link, it creates a 'Meta Virtual Monitor' to handle the VR stream. Even though your system is high-end, Corsair iCUE mistakenly prioritizes this virtual driver over your real physical GPU.
[15:51, 22.1.2026] Meta Store Support: Because the virtual monitor doesn't have physical hardware parts, it reports a 0°C temperature to iCUE.
[15:51, 22.1.2026] J. D. 🫶: Well, I already thought so before. As a computer scientist, I am convinced of it. But how can this be solved?
[15:52, 22.1.2026] Meta Store Support: I genuinely want to make sure your system stays safe. If you ever decide to try the Link software again, please try disabling the 'Meta Virtual Monitor' in your Windows Device Manager when you aren't in VR.
[15:53, 22.1.2026] Meta Store Support: This should keep your fans working perfectly.
[15:53, 22.1.2026] Meta Store Support: I also recommend sharing this feedback with Corsair, as they may be able to update iCUE to ignore virtual adapters like ours.
[15:55, 22.1.2026] J. D. 🫶: But my PC overheats even when I use VR glasses, if I do that, right? Numerous followers of my stream group confirm that they have the same problem.
[15:55, 22.1.2026] Meta Store Support: Thank you so much for your patience and for doing the heavy lifting to figure this out. I confirm that the overheating cannot be caused when you play Highly Graphically Intensive Games, or if there's Poor Airflow / Not Enough Cooling and Overclocking.
[15:55, 22.1.2026] Meta Store Support: I clearly see that you have a system that exceeds our PC requirements for Meta Quest Link.
[15:56, 22.1.2026] Meta Store Support: Just to check, do your glasses overheat too?
[15:56, 22.1.2026] J. D. 🫶: my system is optimized for cooling purposes
[15:57, 22.1.2026] Meta Store Support: I confirm that the overheating can be caused when you play Highly Graphically Intensive Games, or if there's Poor Airflow / Not Enough Cooling and Overclocking.
[15:57, 22.1.2026] J. D. 🫶: I have 7 fans that are controlled by the iCUE software. However, if VR switches off the control, it becomes difficult and only works to a limited extent.
[15:58, 22.1.2026] J. D. 🫶: As described at the beginning. This can also cause damage to the graphics card and other system components.
[15:59, 22.1.2026] Meta Store Support: I completely hear what you are saying, and I want to acknowledge how frustrating it is when a system you have specifically optimized for cooling doesn't behave the way it should.
[15:59, 22.1.2026] Meta Store Support: It is clear you have put a lot of work into your rig, and having 7 fans managed by iCUE should mean your system stays cool under any load.
[16:00, 22.1.2026] Meta Store Support: What you are describing is a very specific and difficult situation: because your fans rely on the iCUE software to 'tell' them how fast to spin based on your GPU's heat.
[16:00, 22.1.2026] Meta Store Support: They are only as good as the data they receive. Even though your PC fully meets and exceeds our requirements, the 'Meta Virtual Monitor' is essentially 'blinding' your cooling system by reporting 0°C.
[16:00, 22.1.2026] J. D. 🫶: As I said, I have reproduced this with numerous followers. Other controllers are also affected, including Lian Li, be quiet, Arctec, and others.
[16:01, 22.1.2026] J. D. 🫶: Nvidia GRafic Cards are affected too
[16:04, 22.1.2026] Meta Store Support: I sincerely understand your frustration, and I apologize for the continued difficulty after two weeks of troubleshooting.
[16:04, 22.1.2026] Meta Store Support: However, after further investigation, it has been determined that this is a system-level resource conflict within the Windows environment and the way third-party software prioritizes hardware sensors.
[16:04, 22.1.2026] Meta Store Support: While our 'Meta Virtual Monitor' is a necessary component for VR streaming, it is a standard Windows display driver.
[16:05, 22.1.2026] Meta Store Support: The fact that your cooling software chooses to prioritize this virtual driver over your physical hardware is a limitation of the iCUE software's detection logic, rather than a malfunction of the Meta Link app.
[16:05, 22.1.2026] Meta Store Support: Because we do not have control over how Corsair iCUE or other third-party controllers (like Lian Li or be quiet!) poll system data, this is not an issue we can resolve from our side.
[16:05, 22.1.2026] Meta Store Support: We truly appreciate the detailed research you’ve done, and we have shared your findings with our internal teams for awareness.
[16:05, 22.1.2026] Meta Store Support: To ensure your system remains safe, we strongly recommend continuing to reach out to Corsair Support to report how their software handles virtual display adapters.
[16:05, 22.1.2026] J. D. 🫶: The problem has existed since the last meta link - ocullus link update.
[16:06, 22.1.2026] J. D. 🫶: primarily, some say it was even earlier. But I think that's the famous exception to perception.
[16:07, 22.1.2026] J. D. 🫶: I also contacted Corsair, but they have not yet commented on the matter.
[16:10, 22.1.2026] Meta Store Support: I understand your point completely. While the Meta Link update is what introduced the 'Meta Virtual Monitor' driver to your system, it is not the direct cause of your hardware overheating.
[16:11, 22.1.2026] Meta Store Support: Essentially, your PC meets all our requirements and our software is performing its intended VR function; however, the way third-party cooling ecosystems interpret our presence is what creates the thermal risk.
[16:11, 22.1.2026] Meta Store Support: This is why the issue only resolves when the virtual driver is removed or disabled, forcing the cooling software to 'see' your real hardware again.
[16:12, 22.1.2026] J. D. 🫶: I disagree. The Meta software disables essential functions, which then leads to problems. Before the update, everything worked without any problems.
[16:17, 22.1.2026] Meta Store Support: I understand however, I must clarify that overheating itself is a system-level hardware matter that we cannot directly manage. Standard causes for heat such as highly graphically intensive games, airflow limitations, or overclocking are factors that must be managed on the user's end.
[16:18, 22.1.2026] Meta Store Support: Our software is designed to work on systems much less equipped than yours, and your high-end PC exceeds our requirements.
[16:18, 22.1.2026] Meta Store Support: The conflict you're seeing is specifically because iCUE is choosing to ignore your hardware sensors in favor of a virtual one. Because this is a choice made by the cooling software's logic, we cannot provide a technical fix from our side.
[16:20, 22.1.2026] Meta Store Support: To help us fully rule out a software bug and confirm this is a system-wide behavior, could you try the following?
[16:20, 22.1.2026] Meta Store Support: 1. Test on another PC: If you have access to a different computer (ideally one without iCUE or specialized controllers), we could see if the driver priority behaves the same way.
[16:20, 22.1.2026] Meta Store Support: 2. The Repair Tool: You can download the Meta Link installer again and select 'Repair' to ensure the update installed perfectly without any corrupted files.
[16:21, 22.1.2026] Meta Store Support: Since this issue involves hardware cooling and third-party software logic, we strongly recommend that you check with Corsair Support or your PC manufacturer for a solution.
[16:21, 22.1.2026] Meta Store Support: They are the only ones who can update their software to correctly filter hardware sensors when virtual display drivers are present.
[16:21, 22.1.2026] J. D. 🫶: Well, if essential sensor processes that previously worked without any problems are interrupted, I think it's a problem with the software that's causing this issue. And as you yourself just said, the virtual VR/AI GPU “replaces” the essential GPU functions as sensors. Meta should be able to fix that. To me, these statements sound a bit like excuses.
[16:21, 22.1.2026] Meta Store Support: While we have documented your feedback for our engineers, you should continue to manage the driver manually via Device Manager to ensure your system stays within safe temperatures while gaming.
[16:23, 22.1.2026] Meta Store Support: I understand your perspective, and I want to be as clear as possible regarding why this is a shared system conflict rather than a single software bug.
[16:24, 22.1.2026] J. D. 🫶: Okay, I will contact you again once Corsair has issued its statement. I will send Corsair the chat here as an attachment so that you can fix the “error by Corsair.” However, I think they will pass the problem back to you.
[16:24, 22.1.2026] Meta Store Support: I would like to re-confirm that our VR does not 'replace' or 'disable' your physical GPU functions.
[16:25, 22.1.2026] Meta Store Support: Your AMD 7900 XTX remains fully active and is still sending sensor data to Windows.
[16:25, 22.1.2026] Meta Store Support: The interruption occurs because iCUE’s detection logic is programmed to look for the first 'active' display adapter it finds. In this case, it is choosing to latch onto the Meta virtual driver instead of your physical hardware.
[16:25, 22.1.2026] Meta Store Support: Meta cannot 'fix' how third-party apps like iCUE or Lian Li software choose to prioritize their sensors.
[16:26, 22.1.2026] Meta Store Support: We provide the virtual driver as a standard Windows component for VR streaming; it is up to the monitoring software (Corsair) to ensure their app filters out virtual devices to avoid 'blinding' your fans.
[16:26, 22.1.2026] Meta Store Support: Ultimately, for a system as high-end and optimized as yours, the most reliable solution is to have Corsair update iCUE to ignore virtual adapters, or to use the Device Manager workaround to keep your 7 fans active while gaming.
[16:26, 22.1.2026] J. D. 🫶: Which is to be proven
When your software is installed, no sensor manager can find a GPU anymore. We have tested this several times.
[16:27, 22.1.2026] Meta Store Support: Thank you for your patience and for being willing to share this information with Corsair.
[16:27, 22.1.2026] Meta Store Support: We truly value the testing you and your community have done, as it helps illustrate the complexity of how modern VR drivers and cooling software interact.
[16:28, 22.1.2026] J. D. 🫶: We do not dispute that the acceleration and basic function of the graphics card are not affected, but sensors are affected and interrupted. Uninstalling and deactivating is not a solution.
[16:28, 22.1.2026] Meta Store Support: To clarify the 'missing GPU' behavior you've observed across different sensor managers: our driver does not delete or disable the physical GPU sensors.
[16:28, 22.1.2026] Meta Store Support: Instead, it creates a high-priority virtual display path that many monitoring tools (like iCUE or HWInfo) are currently programmed to 'lock onto' first. Because these apps often stop scanning once they find a 'display adapter,' they appear to lose the real GPU, even though it is still active and sending data to Windows.
[16:33, 22.1.2026] Meta Store Support: I want to assure you that we would never intentionally 'pass the buck' or overlook a potential risk to our users hardware.
[16:33, 22.1.2026] Meta Store Support: We take your feedback very seriously, and we are always open for you to get back to us as you gather more information from other manufacturers.
[16:33, 22.1.2026] Meta Store Support: Regarding the overheating, we must remain clear that Meta cannot directly manage or troubleshoot hardware thermal issues, as these are inherently system-level matters.
[16:33, 22.1.2026] Meta Store Support: Our software is designed and tested to work safely on systems that are much less equipped than yours; many of our users run these exact same versions on lower-end PCs without experiencing any overheating issues.
[16:34, 22.1.2026] Meta Store Support: The reason your specific high-end system is reacting this way is due to the advanced iCUE cooling ecosystem and how it chooses to interpret the virtual driver signal. While you see it as a 'signal interruption,' from a technical standpoint, the signal is present but is being misinterpreted by the third-party cooling manager.
[16:34, 22.1.2026] Meta Store Support: We truly appreciate your technical insight and your concern for other users. We have documented this entire interaction for our engineering team to review how our driver's presence affects third-party thermal safety protocols. Please do reach back out to us once you have more information from Corsair.
[16:36, 22.1.2026] Meta Store Support: Do you have any more questions for me?
[16:37, 22.1.2026] J. D. 🫶: I hope, if it doesn't sound too arrogant, if you contact Corsair directly, it will be given higher priority and you could discuss it with others without any comments. But I'll be happy to follow up on this and evaluate it with the community at the next Techstream. Thanks for the information.
[16:40, 22.1.2026] Meta Store Support: I really wish, I could help you further, however we don't have an option to reach out to Corsair or any other third party companies.
[16:40, 22.1.2026] Meta Store Support: We truly appreciate your time, understanding, and cooperation throughout this process.
[16:40, 22.1.2026] Meta Store Support: Thank you for contacting Meta Store Support, Have a great day ahead.
[16:40, 22.1.2026] Meta Store Support: Your conversation has ended.
Sobald ich von Corsair weiter Rückmeldungen bekommen habe, melde ich mich deswegen. Schaltet den Meta Link ab, wenn Ihr Kühllösungen habt, die auf den Sensor der GPU angewiesen ist.. sonst reagieren die eventuell nicht.
Ich möchte da nicht drauf verzichten und wenn man ein nicht so gut gekühltes System hat, einen Lüfter speziell für die Grafikkarte nutzt, denke ich mir das könnte dann auch irgendwann fatal ausgehen. Meine Lüfter haben sich aus Ihrer leise"-Funktion" nicht mehr raus bewegt, solange das installiert war.
Wenn jemand eine Lösung hat, oder einen vorschlag wie man das manuell lösen kann, würde ich mich freuen. Denn ich wollte meine VR Brille schon gerne weiter benutzen.
Beste Grüße
eure Jean
Und das noch offtopic zur Sache: Glaubt Ihr auch, dass die letzten Sätze nicht ganz ehrlich waren?
Hier mal der Chat mit Meta:
[15:19, 22.1.2026] Meta Store Support: Thank you so much for helping me with this information.
[15:19, 22.1.2026] Meta Store Support: I will be glad to assist you with this query today.
[15:20, 22.1.2026] Meta Store Support: May I know when exactly you are facing this issue?
[15:22, 22.1.2026] J. D. 🫶: Today. I work on it in the last two weeks. This was the result. I deinstalliert the meta link Software, and my icue works as before
[15:23, 22.1.2026] J. D. 🫶: Previously, my system kept overheating because it could no longer read the sensor data correctly.
[15:25, 22.1.2026] J. D. 🫶: Correction:
Today. I've been working on it for the past two weeks. This was the result. I uninstalled the Meta Link software, and my icue is working again as before.
[15:27, 22.1.2026] Meta Store Support: I see.
[15:27, 22.1.2026] Meta Store Support: Thanks for letting us know about the issue you are facing.
[15:28, 22.1.2026] Meta Store Support: Kindly give me 3-4 minutes, while I review this information for you.
[15:28, 22.1.2026] J. D. 🫶: Well, not just the information, but also a solution would be good, because otherwise I won't be able to use the glasses at all.
[15:29, 22.1.2026] J. D. 🫶: Oh, thank you, I can wait.
[15:36, 22.1.2026] Meta Store Support: Thank you so much for patiently waiting.
[15:37, 22.1.2026] Meta Store Support: I request you to kindly give me few more minutes as, I am working with my internal team to provide the best possible resolution for this issue.
[15:38, 22.1.2026] Meta Store Support: I truly appreciate your time and patience in this matter. Kindly stay connected, I will quickly get back to you.
[15:49, 22.1.2026] Meta Store Support: Thank you so much for staying connected while we looked into this issue for you.
[15:49, 22.1.2026] Meta Store Support: I have carefully reviewed your system specifications, and I want to confirm that your hardware especially your AMD Radeon RX 7900 XTX and Windows 11 fully meets and even exceeds our official PC requirements for Meta Quest Link.
[15:50, 22.1.2026] Meta Store Support: I can certainly explain why this specific overheating issue occurred despite your PC being more than powerful enough. It essentially comes down to a communication breakdown between our software and your Corsair cooling system.
[15:50, 22.1.2026] Meta Store Support: When you install Meta Quest Link, it creates a 'Meta Virtual Monitor' to handle the VR stream. Even though your system is high-end, Corsair iCUE mistakenly prioritizes this virtual driver over your real physical GPU.
[15:51, 22.1.2026] Meta Store Support: Because the virtual monitor doesn't have physical hardware parts, it reports a 0°C temperature to iCUE.
[15:51, 22.1.2026] J. D. 🫶: Well, I already thought so before. As a computer scientist, I am convinced of it. But how can this be solved?
[15:52, 22.1.2026] Meta Store Support: I genuinely want to make sure your system stays safe. If you ever decide to try the Link software again, please try disabling the 'Meta Virtual Monitor' in your Windows Device Manager when you aren't in VR.
[15:53, 22.1.2026] Meta Store Support: This should keep your fans working perfectly.
[15:53, 22.1.2026] Meta Store Support: I also recommend sharing this feedback with Corsair, as they may be able to update iCUE to ignore virtual adapters like ours.
[15:55, 22.1.2026] J. D. 🫶: But my PC overheats even when I use VR glasses, if I do that, right? Numerous followers of my stream group confirm that they have the same problem.
[15:55, 22.1.2026] Meta Store Support: Thank you so much for your patience and for doing the heavy lifting to figure this out. I confirm that the overheating cannot be caused when you play Highly Graphically Intensive Games, or if there's Poor Airflow / Not Enough Cooling and Overclocking.
[15:55, 22.1.2026] Meta Store Support: I clearly see that you have a system that exceeds our PC requirements for Meta Quest Link.
[15:56, 22.1.2026] Meta Store Support: Just to check, do your glasses overheat too?
[15:56, 22.1.2026] J. D. 🫶: my system is optimized for cooling purposes
[15:57, 22.1.2026] Meta Store Support: I confirm that the overheating can be caused when you play Highly Graphically Intensive Games, or if there's Poor Airflow / Not Enough Cooling and Overclocking.
[15:57, 22.1.2026] J. D. 🫶: I have 7 fans that are controlled by the iCUE software. However, if VR switches off the control, it becomes difficult and only works to a limited extent.
[15:58, 22.1.2026] J. D. 🫶: As described at the beginning. This can also cause damage to the graphics card and other system components.
[15:59, 22.1.2026] Meta Store Support: I completely hear what you are saying, and I want to acknowledge how frustrating it is when a system you have specifically optimized for cooling doesn't behave the way it should.
[15:59, 22.1.2026] Meta Store Support: It is clear you have put a lot of work into your rig, and having 7 fans managed by iCUE should mean your system stays cool under any load.
[16:00, 22.1.2026] Meta Store Support: What you are describing is a very specific and difficult situation: because your fans rely on the iCUE software to 'tell' them how fast to spin based on your GPU's heat.
[16:00, 22.1.2026] Meta Store Support: They are only as good as the data they receive. Even though your PC fully meets and exceeds our requirements, the 'Meta Virtual Monitor' is essentially 'blinding' your cooling system by reporting 0°C.
[16:00, 22.1.2026] J. D. 🫶: As I said, I have reproduced this with numerous followers. Other controllers are also affected, including Lian Li, be quiet, Arctec, and others.
[16:01, 22.1.2026] J. D. 🫶: Nvidia GRafic Cards are affected too
[16:04, 22.1.2026] Meta Store Support: I sincerely understand your frustration, and I apologize for the continued difficulty after two weeks of troubleshooting.
[16:04, 22.1.2026] Meta Store Support: However, after further investigation, it has been determined that this is a system-level resource conflict within the Windows environment and the way third-party software prioritizes hardware sensors.
[16:04, 22.1.2026] Meta Store Support: While our 'Meta Virtual Monitor' is a necessary component for VR streaming, it is a standard Windows display driver.
[16:05, 22.1.2026] Meta Store Support: The fact that your cooling software chooses to prioritize this virtual driver over your physical hardware is a limitation of the iCUE software's detection logic, rather than a malfunction of the Meta Link app.
[16:05, 22.1.2026] Meta Store Support: Because we do not have control over how Corsair iCUE or other third-party controllers (like Lian Li or be quiet!) poll system data, this is not an issue we can resolve from our side.
[16:05, 22.1.2026] Meta Store Support: We truly appreciate the detailed research you’ve done, and we have shared your findings with our internal teams for awareness.
[16:05, 22.1.2026] Meta Store Support: To ensure your system remains safe, we strongly recommend continuing to reach out to Corsair Support to report how their software handles virtual display adapters.
[16:05, 22.1.2026] J. D. 🫶: The problem has existed since the last meta link - ocullus link update.
[16:06, 22.1.2026] J. D. 🫶: primarily, some say it was even earlier. But I think that's the famous exception to perception.
[16:07, 22.1.2026] J. D. 🫶: I also contacted Corsair, but they have not yet commented on the matter.
[16:10, 22.1.2026] Meta Store Support: I understand your point completely. While the Meta Link update is what introduced the 'Meta Virtual Monitor' driver to your system, it is not the direct cause of your hardware overheating.
[16:11, 22.1.2026] Meta Store Support: Essentially, your PC meets all our requirements and our software is performing its intended VR function; however, the way third-party cooling ecosystems interpret our presence is what creates the thermal risk.
[16:11, 22.1.2026] Meta Store Support: This is why the issue only resolves when the virtual driver is removed or disabled, forcing the cooling software to 'see' your real hardware again.
[16:12, 22.1.2026] J. D. 🫶: I disagree. The Meta software disables essential functions, which then leads to problems. Before the update, everything worked without any problems.
[16:17, 22.1.2026] Meta Store Support: I understand however, I must clarify that overheating itself is a system-level hardware matter that we cannot directly manage. Standard causes for heat such as highly graphically intensive games, airflow limitations, or overclocking are factors that must be managed on the user's end.
[16:18, 22.1.2026] Meta Store Support: Our software is designed to work on systems much less equipped than yours, and your high-end PC exceeds our requirements.
[16:18, 22.1.2026] Meta Store Support: The conflict you're seeing is specifically because iCUE is choosing to ignore your hardware sensors in favor of a virtual one. Because this is a choice made by the cooling software's logic, we cannot provide a technical fix from our side.
[16:20, 22.1.2026] Meta Store Support: To help us fully rule out a software bug and confirm this is a system-wide behavior, could you try the following?
[16:20, 22.1.2026] Meta Store Support: 1. Test on another PC: If you have access to a different computer (ideally one without iCUE or specialized controllers), we could see if the driver priority behaves the same way.
[16:20, 22.1.2026] Meta Store Support: 2. The Repair Tool: You can download the Meta Link installer again and select 'Repair' to ensure the update installed perfectly without any corrupted files.
[16:21, 22.1.2026] Meta Store Support: Since this issue involves hardware cooling and third-party software logic, we strongly recommend that you check with Corsair Support or your PC manufacturer for a solution.
[16:21, 22.1.2026] Meta Store Support: They are the only ones who can update their software to correctly filter hardware sensors when virtual display drivers are present.
[16:21, 22.1.2026] J. D. 🫶: Well, if essential sensor processes that previously worked without any problems are interrupted, I think it's a problem with the software that's causing this issue. And as you yourself just said, the virtual VR/AI GPU “replaces” the essential GPU functions as sensors. Meta should be able to fix that. To me, these statements sound a bit like excuses.
[16:21, 22.1.2026] Meta Store Support: While we have documented your feedback for our engineers, you should continue to manage the driver manually via Device Manager to ensure your system stays within safe temperatures while gaming.
[16:23, 22.1.2026] Meta Store Support: I understand your perspective, and I want to be as clear as possible regarding why this is a shared system conflict rather than a single software bug.
[16:24, 22.1.2026] J. D. 🫶: Okay, I will contact you again once Corsair has issued its statement. I will send Corsair the chat here as an attachment so that you can fix the “error by Corsair.” However, I think they will pass the problem back to you.
[16:24, 22.1.2026] Meta Store Support: I would like to re-confirm that our VR does not 'replace' or 'disable' your physical GPU functions.
[16:25, 22.1.2026] Meta Store Support: Your AMD 7900 XTX remains fully active and is still sending sensor data to Windows.
[16:25, 22.1.2026] Meta Store Support: The interruption occurs because iCUE’s detection logic is programmed to look for the first 'active' display adapter it finds. In this case, it is choosing to latch onto the Meta virtual driver instead of your physical hardware.
[16:25, 22.1.2026] Meta Store Support: Meta cannot 'fix' how third-party apps like iCUE or Lian Li software choose to prioritize their sensors.
[16:26, 22.1.2026] Meta Store Support: We provide the virtual driver as a standard Windows component for VR streaming; it is up to the monitoring software (Corsair) to ensure their app filters out virtual devices to avoid 'blinding' your fans.
[16:26, 22.1.2026] Meta Store Support: Ultimately, for a system as high-end and optimized as yours, the most reliable solution is to have Corsair update iCUE to ignore virtual adapters, or to use the Device Manager workaround to keep your 7 fans active while gaming.
[16:26, 22.1.2026] J. D. 🫶: Which is to be proven
When your software is installed, no sensor manager can find a GPU anymore. We have tested this several times.[16:27, 22.1.2026] Meta Store Support: Thank you for your patience and for being willing to share this information with Corsair.
[16:27, 22.1.2026] Meta Store Support: We truly value the testing you and your community have done, as it helps illustrate the complexity of how modern VR drivers and cooling software interact.
[16:28, 22.1.2026] J. D. 🫶: We do not dispute that the acceleration and basic function of the graphics card are not affected, but sensors are affected and interrupted. Uninstalling and deactivating is not a solution.
[16:28, 22.1.2026] Meta Store Support: To clarify the 'missing GPU' behavior you've observed across different sensor managers: our driver does not delete or disable the physical GPU sensors.
[16:28, 22.1.2026] Meta Store Support: Instead, it creates a high-priority virtual display path that many monitoring tools (like iCUE or HWInfo) are currently programmed to 'lock onto' first. Because these apps often stop scanning once they find a 'display adapter,' they appear to lose the real GPU, even though it is still active and sending data to Windows.
[16:33, 22.1.2026] Meta Store Support: I want to assure you that we would never intentionally 'pass the buck' or overlook a potential risk to our users hardware.
[16:33, 22.1.2026] Meta Store Support: We take your feedback very seriously, and we are always open for you to get back to us as you gather more information from other manufacturers.
[16:33, 22.1.2026] Meta Store Support: Regarding the overheating, we must remain clear that Meta cannot directly manage or troubleshoot hardware thermal issues, as these are inherently system-level matters.
[16:33, 22.1.2026] Meta Store Support: Our software is designed and tested to work safely on systems that are much less equipped than yours; many of our users run these exact same versions on lower-end PCs without experiencing any overheating issues.
[16:34, 22.1.2026] Meta Store Support: The reason your specific high-end system is reacting this way is due to the advanced iCUE cooling ecosystem and how it chooses to interpret the virtual driver signal. While you see it as a 'signal interruption,' from a technical standpoint, the signal is present but is being misinterpreted by the third-party cooling manager.
[16:34, 22.1.2026] Meta Store Support: We truly appreciate your technical insight and your concern for other users. We have documented this entire interaction for our engineering team to review how our driver's presence affects third-party thermal safety protocols. Please do reach back out to us once you have more information from Corsair.
[16:36, 22.1.2026] Meta Store Support: Do you have any more questions for me?
[16:37, 22.1.2026] J. D. 🫶: I hope, if it doesn't sound too arrogant, if you contact Corsair directly, it will be given higher priority and you could discuss it with others without any comments. But I'll be happy to follow up on this and evaluate it with the community at the next Techstream. Thanks for the information.
[16:40, 22.1.2026] Meta Store Support: I really wish, I could help you further, however we don't have an option to reach out to Corsair or any other third party companies.
[16:40, 22.1.2026] Meta Store Support: We truly appreciate your time, understanding, and cooperation throughout this process.
[16:40, 22.1.2026] Meta Store Support: Thank you for contacting Meta Store Support, Have a great day ahead.
[16:40, 22.1.2026] Meta Store Support: Your conversation has ended.
Sobald ich von Corsair weiter Rückmeldungen bekommen habe, melde ich mich deswegen. Schaltet den Meta Link ab, wenn Ihr Kühllösungen habt, die auf den Sensor der GPU angewiesen ist.. sonst reagieren die eventuell nicht.
Ich möchte da nicht drauf verzichten und wenn man ein nicht so gut gekühltes System hat, einen Lüfter speziell für die Grafikkarte nutzt, denke ich mir das könnte dann auch irgendwann fatal ausgehen. Meine Lüfter haben sich aus Ihrer leise"-Funktion" nicht mehr raus bewegt, solange das installiert war.
Wenn jemand eine Lösung hat, oder einen vorschlag wie man das manuell lösen kann, würde ich mich freuen. Denn ich wollte meine VR Brille schon gerne weiter benutzen.
Beste Grüße
eure Jean
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