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Thanks for the quick reply Mike. It seems like UPS are a bit overwhelmed at the moment and giving me the run around. I imagine my parcel is somewhere in a very long queue. I'll contact them again insisting they have all the required information and see what they come back with. Thanks again!

Hi @CasekingMike, Thanks for confirming that. Would you be able to help me out with this? This order is still on hold in customs in the UK. I contacted UPS and they told me "this shipment is still on hold at the custom due to commercial invoice for them to cleared and released your parcel" They...

Thanks Mike. I was able to contact UPS myself and correct the address.

I have just received email that this order is completed and a tracking link. I now have no idea where this going to try to deliver to. The address does not exist. I haven't had any reply from customer services tickets and still can't get through on the phone. @CasekingMike can you help? This...

Hello, I placed this order on Saturday but I stupidly managed to get the delivery address incorrect. Browser auto fill got them mixed up. I have sent a ticket via the website but I'm worrying because I need the ticket to be seen before the order gets processed. So I thought posting here would...